Windows 8 Refresh = Bad, Windows System Restore = Good
So your computer is running a bit sluggish or you started getting errors after an update but you don’t know what to do… When it comes to troubleshooting your computer problems don’t get yourself in to unfamiliar territory and don’t panic. First and foremost, Do not use Windows Refresh unless you intend to reinstall all of your applications and downloaded apps. First give a system Restore (not Recovery or Refresh, there’s a big difference between the three) a try to see if you can correct the bombed updates or underlying issues. Unless you are ready to start from Day 1, application and updates gone, avoid Refresh and Recovery options.
If after attempting a system restore and you’re still having issues give us here at Computer Medics of Kansas City a call and schedule an appointment.