Apple mops up iOS mess with new update

t’s iOS 8.0.2 to the rescue, Apple hopes, after a software upgrade the day before had a rough landing on thousands of iPhones. By   of CNET.com’s FULL ARTICLE

One day after a bungled iOS update disrupted key features on thousands of iPhones, Apple on Thursday issued a follow-on version of the software to set things right.

The newest update, iOS 8.0.2, is available immediately. The bruise to Apple’s public image — also dinged in the last few days by the discovery that its iPhone 6 Plus can be bent — may take longer to heal.

“iOS 8.0.2 … fixes an issue that affected iPhone 6and iPhone 6 Plus users who downloaded iOS 8.0.1, and includes improvements and bug fixes originally in iOS 8.0.1,” the company said in a statement Thursday. “We apologize for inconveniencing the iPhone 6 and iPhone 6 Plus users who were impacted by the bug in iOS 8.0.1.”

The impact of the bug was startling. Immediately after downloading iOS 8.0.1 on Wednesday, users began reporting that their iPhones could no longer connect to a cellular network to make calls. In addition, the Touch ID fingerprint sensor on some devices ceased working, meaning people could not unlock their phones.

Apple reacted quickly, putting a stop to the 8.0.1 update after just a little over an hour, saying that it was investigating the reports of problems and promising that 8.0.2 would come “as soon as it’s ready in the next few days.” It also issued a workaround for those who’d lost cell service or the use of the Touch ID feature.

The company said that the problems affected fewer than 40,000 iPhone 6 and iPhone 6 Plus devices. Those latest-model phones had only just started arriving in consumers’ hands last Friday, and Apple had said that in the first weekend of sales, consumers had scarfed up 10 million of the devices.

And iOS 8 itself was hot off the presses. It had become available two days earlier, bringing with it a number of fixes and new features…

MORE AT CNET.COM IN THE LINK AT THE TOP.

 

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